Returns & Exchanges

Due to the perishable nature of our artisanal pies, we are unable to accept physical returns; however, we are committed to ensuring your satisfaction with every bite. If your order arrives damaged or does not meet your expectations, please reach out to our team within 24 hours of delivery.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please carefully examine your pie and its packaging for any signs of damage or temperature compromise during transit.

• 2.
  Document the Issue

  Take clear photographs of the product and any damaged packaging to help our quality control team verify the concern.

• 3.
  Contact Support

  Email our customer service team at [email protected] with your order number and the documentation within 24 hours of receipt.

• 4.
  Resolution Process

  Our team will review your claim and issue a replacement, store credit, or a full refund depending on the specific circumstances of the order.